Incidents and maintenance reported on status page for SMS Philippines https://status.smsphilippines.com/ https://d1lppblt9t2x15.cloudfront.net/logos/d45da539184a73e8f7412c952743992a.png https://status.smsphilippines.com/ en https://status.smsphilippines.com/incident/1006121 Sun, 09 Aug 2026 07:47:00 -0000 https://status.smsphilippines.com/incident/1006121#a15747d41ad79ebf66773a6e1b24bcdb99872c7e70c0de554777637f63e5e523 Incident **Update — Failover active** Queued messages for Globe and Smart subscribers are now being automatically routed through our backup provider. Message delivery to affected networks has resumed. **Current status** - Messages submitted during the outage window have been released from the queue and are being processed. - New submissions are routing normally through the failover path. - Delivery may take slightly longer than usual while the queue clears. **Direct SMPP connections** Our primary SMPP connections to **GLOBE SMPP MNL PH** and **SMART SMPP MNL PH** remain down. We are still coordinating with the telecom providers to restore them. No action is required on your end — no resubmission or configuration change is needed. **Next update** We will provide another update within 60 minutes or as soon as the direct connections are restored. For questions, please contact support@smsphilippines.com. https://status.smsphilippines.com/incident/1006121 Sun, 09 Aug 2026 07:43:00 -0000 https://status.smsphilippines.com/incident/1006121#d46a4acb078565d0d65e3af36d4a53025b2b621365ffd8b1d70aa6a8c2768b16 Incident We are aware of an ongoing issue affecting our SMPP server connections to **Globe SMPP MNL PH** and **SMART SMPP MNL PH**. As a result, SMS delivery to Globe and Smart subscribers is currently interrupted or delayed. **What's affected** - GLOBE SMPP MNL PH — Downtime - SMART SMPP MNL PH — Downtime All other services, including smsphilippines.com, app.smsphilippines.com, Precision Routing Service (PRS), and SINGTEL SMPP SG, remain fully operational. **What we're doing** Our engineering team has identified the issue and is actively coordinating with the telecom providers to restore the connections as quickly as possible. Messages submitted during this period are being queued and will be processed once connectivity is restored. **Next update** We will post an update within 60 minutes or sooner if the situation changes. If you have questions or need assistance, please contact our support team at support@smsphilippines.com. https://status.smsphilippines.com/incident/854402 Sat, 14 Mar 2026 19:41:00 -0000 https://status.smsphilippines.com/incident/854402#e01ee95c0d007c01b2813d6681d17b490b02c1a1a7649b3ea96d2cf931b47b8b Incident # 🌍 Global Rollout: Singapore Routing Now Live ### **What's going on?** Following the successful update and testing of our regional gateway tools in the Philippines, we are now rolling out these **backend optimizations to our entire global infrastructure.** This update officially enables **International Routing capabilities** for all users across the Precision Routing Services (PRS) network. --- ### **What this means for you:** * **No Action Required** The rollout is automated. All existing configurations will remain active, and no manual changes are needed to your account. * **Enhanced Capability** All enterprise users now have access to optimized singapore international routing protocols, moving beyond regional limitations. * **System Stability** The rollout is being monitored in real-time. While we transition the entire update, our core routing engine remains 100% stable. --- https://status.smsphilippines.com/incident/854402 Thu, 12 Mar 2026 19:34:00 -0000 https://status.smsphilippines.com/incident/854402#d6cb98b250b00d507ad6a1979ec94bd16e25c5717f3cfe2568880289472a164c Incident # 🛠️ Service Notice: Internal Tooling Update ### **What's going on?** We are currently updating our internal **SMS Philippines gateway tools**. This is a backend optimization specifically designed to support our newly expanded international routing capabilities. --- ### **What this means for you:** * **No Action Required** PRS remains fully operational. You do not need to change any settings or configurations on your end. * **Potential Performance Impact** Users may experience brief periods of **service degradation** or slight latency increases specifically for SMS routing within the **Philippines region** while the update is finalized. * **Core Stability** Our core routing engine remains stable and untouched; this update is isolated to regional gateway tools. ---